Refund Policy

At BioElite Peptides, we prioritize the quality and integrity of our research peptides. Due to their sensitive nature, we maintain strict policies to ensure product safety and reliability. We’re committed to providing excellent support—please reach out if you have any questions.

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No Returns on Products

Given the delicate composition of our peptides, we do not accept returns once an order has been shipped. This policy helps preserve product efficacy and compliance with research standards.

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Order Cancellations

You may request a cancellation before your order ships, but approval is not guaranteed as processing begins quickly. Once your package is in transit, cancellations are no longer possible.
If you need help, contact us immediately at support@bioelitepeptides.com—we’ll do our best to assist.

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Verifying Your Order Details

To avoid issues, please double-check your shipping address and details during checkout.
If you notice an error in your confirmation email, contact us at support@bioelitepeptides.com within 10 minutes for possible corrections.

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Please note: BioElite Peptides cannot issue refunds or replacements for shipments sent to incorrect addresses due to customer-provided errors.

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Handling Damaged or Incorrect Items

Inspect your package immediately upon delivery. If you receive a defective, damaged, or incorrect item, email support@bioelitepeptides.com with details and photos.

Our team will review the situation and work to resolve it fairly, which may include a replacement or refund when applicable.

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International Shipping

For international orders, shipments are made at the buyer’s risk. BioElite Peptides is not responsible for customs holds, delays, or lost packages.

We recommend checking your local regulations before placing an order to ensure smooth delivery.

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Refund Process

If a refund is approved (for example, for verified damages), we’ll issue it to your original payment method within 10 business days.
Please note your financial institution may require additional time to post the credit. We’ll keep you updated throughout the process.

Tips for a Smooth Experience

• Review your cart and order details before finalizing your purchase.
• Track your order using the provided shipping information.
• For any concerns, contact us at support@bioelitepeptides.com or visit our Contact page.

Thank you for choosing BioElite Peptides.
We’re here to support your research with reliable products and responsive service.